Frequently asked questions

Apple Pay is a mobile payment system that allows you to use your iPhone or Apple Watch as a digital wallet and make contactless payments by simply tapping your device on a payment terminal.

Apple Pay supports all Visa and Mastercard cards issued by Ipak Yuli Bank.

You can add your Ipak Yuli Bank card to Apple Pay on supported Apple devices, including iPhone, Apple Watch, Mac, iPad, and Apple Vision Pro. You can check whether your device supports Apple Pay on the Apple website.

In the Ipak Yuli Mobile app, go to “Cards and Wallet” and select your Ipak Yuli Bank card. Tap “Add to Apple Pay” and follow the on-screen instructions. For faster payments, you can set your Ipak Yuli Bank card as your default card.

If you use Apple Watch, you can add your Ipak Yuli Bank card to your watch through the Watch app on your iPhone.

1.To make a payment, first add the Ipak Yuli Bank card to Apple Pay.

 

2.Open the Apple Wallet app, select the Ipak Yuli Bank card, confirm the payment on the Apple device, and bring the device close to the contactless terminal at the checkout. The purchase amount will be charged to the Ipak Yuli Bank card, and a payment notification will appear in the Ipak Yuli Mobile app.

 

You can also pay for purchases on websites and in apps that support Apple Pay.

No, you don’t. Payments are confirmed using Face ID, Touch ID, Optic ID, or your Apple Wallet passcode.

You can remove your card through the Apple Wallet app. Select your Ipak Yuli Bank card and tap “Remove Card.

No. You can only add your own Ipak Yuli Bank card to Apple Pay.

You can request a refund at the store where you made the purchase. Once the seller cancels the purchase, the refund will be credited to your Ipak Yuli Bank card. You’ll receive a notification about the refund in the Ipak Yuli Mobile app.

Yes. You can make purchases with your Ipak Yuli Bank card through Apple Pay without an internet connection.

After your card has been reissued, it must be added to Apple Pay again.

The button may not be available for one of the following reasons:

• The device does not support Apple Pay.
• The Ipak Yuli Bank card has already been added to Apple Pay.
• The Ipak Yuli Mobile app is not updated to the latest version.

Supported device models can be checked on the Apple website. The Ipak Yuli Mobile app can be updated through the App Store.

If none of these reasons apply, please contact Ipak Yuli Bank for assistance.

There are several ways to do this:

• Open Apple Wallet, press and hold your Ipak Yuli Bank card, then drag it to the front of the list of cards.

• Go to your device settings: Wallet & Apple Pay → Apple Pay Default Settings → Default Payment → Ipak Yuli Bank card.

Please note that the names of buttons and sections may vary depending on the device model.

Yes. You can use Apple Pay to pay for purchases in online stores that accept Apple Pay.

If the store does not accept Apple Pay, you can pay by entering your Ipak Yuli Bank card details. You can find your card details in the Ipak Yuli Mobile app.
For your security, do not share your CVV/CVC or other confidential card details with anyone. Do not enter your card details in messages or on websites you do not trust.

Yes. The Ipak Yuli Bank card can be added to Apple Pay on each supported Apple device, including iPhone, Apple Watch, Mac, iPad, and Apple Vision Pro.

The conversion is made at the exchange rate applicable on the day the transaction is confirmed by the merchant’s bank. The confirmation usually takes several days, but in some cases it may take longer.

No. Once the card expires, it can no longer be used for payments through Apple Pay.

A new card can be issued through the Ipak Yuli Mobile app or at an Ipak Yuli Bank branch.

 

No. Once the card expires, it can no longer be used for payments through Apple Pay.

A new card can be issued through the Ipak Yuli Mobile app or at an Ipak Yuli Bank branch.

Yes. Apple Pay can be used to make purchases abroad at stores with contactless payment terminals.

Yes. Apple Pay is a secure and private way to pay with an Ipak Yuli Bank card in stores, online, and in apps.

Each payment must be confirmed on the Apple device using Face ID, Touch ID, Optic ID, or a passcode. This means that a payment cannot be made without your confirmation.

When you pay with Apple Pay, encrypted data is used instead of your card number. Your Ipak Yuli Bank card details remain protected, while the merchant receives only the information needed to process the payment.

Adding an Ipak Yuli Bank card to Apple Pay is free.